September 1, 2019
London, United Kingdom
Job Type
£50,000 to £70,000 (depend on exp) plus fantastic benefits


£50,000 to £70,000 (depend on exp) plus fantastic benefits - London

A leading global financial services company seek an experienced Senior Citrix Engineer to work within a project and implementation orientated role, ensuring global and regional projects are implemented to the highest technical standards. 

Core experience required for the Senior Citrix Engineer position:

  • Minimum of 5 years of hands-on experience working with Citrix and the full suite of Citrix products.
  • Expert at supporting, installing and modifying all aspects within the XenDesktop 7.x technology stack.
  • Good understanding of provisioning and updating non-persistent VDI/HSD systems via Machine Creation Services.
  • Good understanding of the OSI model and typical networking practices, both from a physical and virtual perspective.
  • Good understanding of Active Directory Services including DHCP, DNS, GPOs across a multi domain environment.
  • Good knowledge of NetScalers, GSLB and integration into 3rd party solutions such as Microsoft MFA technologies.
  • Expert understanding of Server 2016 and Windows 10 within the Flexcast Model.
  • Demonstrable experience of working for a large enterprise, familiarity with IT frameworks such as ITIL. An understanding of the advantage for Change and Incident Management processes to the organisation.
  • Knowledge of cloud-based products, such as Office 365 and integration points into Citrix.
  • Experience of integrating applications with Citrix XenDesktop 7.x.
  • Ability to identify areas of improvement within the Citrix environment and implement required solutions.

Responsibilities required for the Senior Citrix Engineer position:

  • Able to technically lead major projects, making decisions, liaising with both project management and business line management
  • Focus on project work including Mergers and Acquisitions, implementing and integrating new Citrix technologies and updating existing Citrix technologies used within the business.
  • Working with global teams and architects to implement and adhere to global standards.
  • Monitoring and maintenance of the virtual server infrastructure across the Citrix ecosystem.
  • Working with 3rd party suppliers to implement their products where relevant with the companies systems.
  • Working with business leaders to implement new solutions.
  • Leading major Incident and Problems to resolution.
  • Provide third level support and mentoring to the IT Service Desk team and senior level support to other global IT teams.
  • Follow ITIL and Service Management Processes such as Incident, Problem and Change management processes.
  • Able to collaborate with all Regional and Global teams, delegating work where relevant to other members of the team.
  • To identify, analyse and propose resolutions to “Known Errors” of the infrastructure as part of proactive problem management.
  • To ensure the companies infrastructure performance, integrity, availability and security is never compromised.
  • Partaking in the planning and testing of the Disaster Recovery environment.

Person Specification required for the Citrix Engineer position:

  • Takes an intuitive approach to problem solving at a global infrastructure level.
  • Ability to diagnose, troubleshoot and resolving complex problems, owning incidents from start to finish.
  • Ability to think logically and analyse technical information.
  • Ability to work as a member of a distributed team.
  • Ability to pass on knowledge to other members of the team and share knowledge accordingly to peers.
  • Able to act and be open as an escalation point to members of all teams.
  • Proactive and efficient approach to system reliability.
  • Manage own time effectively to ensure daily activities are dealt with efficiently and prioritize work load accordingly.
  • Communicate in an effective and concise manner to colleagues.
  • Working towards or acquired at least one of the following Certifications: CCP-V or higher and CCA-N.
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